Privacy Policy

Introduction

Fairways Ear Wax Removal ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our clinics or use our services.

Information We Collect

Personal Information

We may collect personal information that you provide to us, including:

• Name and contact information (phone number, email address, postal address)
• Date of birth and age
• Medical history relevant to ear health
• Insurance information
• Emergency contact details

Health Information

As a healthcare provider, we collect and maintain health information including:

• Symptoms and medical concerns
• Treatment records and outcomes
• Appointment history
• Clinical notes and assessments

How We Use Your Information

We use your information for the following purposes:

• Providing ear wax removal and related healthcare services
• Scheduling and managing appointments
• Communicating about your treatment and care
• Processing payments and insurance claims
• Maintaining medical records as required by law
• Improving our services and patient care

Information Sharing and Disclosure

We may share your information in the following circumstances:

• With your consent or at your direction
• With healthcare professionals involved in your care
• For insurance and billing purposes
• As required by law or legal process
• To protect the safety and rights of patients and staff

Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Object to processing of your information
• Request a copy of your medical records

Retention of Information

We retain your personal and health information for as long as necessary to provide services and as required by applicable laws and regulations governing medical records.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and updating the "Last updated" date.